- Check that ActiveX is enabled to allow for Signed
- After installation IE needs to be restarted for
the plugin to be included in Managed Add-ons.
Firefox Security Settings
Firefox uses a different plugin
to Internet Explorer.
- Check that the
Plugin is enabled
To remove a ArtistScope plugin from your
computer, use Control Panel > Add remove programs. Then restart your computer.
When testing different types of browsers on the same machine
you may encounter problems caused by
caching of downloads and unpacked installers. Different
browsers can use
different Java versions.
- Internet Explorer Information Bar
- Enable ActiveX
- Return to the plugin help page
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